Warranty

Our Quality Commitment

At TechVisio, every product is carefully selected to offer you the best technological experience. That's why we offer a strong warranty on all our products.

Warranty Period

All our products benefit from a 2-year legal conformity warranty from the date of purchase, in accordance with French and European legislation.

What the warranty covers

  • Manufacturing defects
  • Hardware failures not caused by the user
  • Electronic malfunctions

What the warranty does not cover

  • Damage caused by misuse
  • Falls, impacts or accidental damage
  • Water or moisture damage
  • Unauthorized product modifications

How to make a warranty claim?

For any warranty claim, please contact our customer service stating your order number and a description of the problem encountered. Our team will get back to you as soon as possible.

Returns & Refunds

If your product is defective, we offer you the choice of: a replacement, a repair or a full refund.