Warranty
Our Quality Commitment
At TechVisio, every product is carefully selected to offer you the best technological experience. That's why we offer a strong warranty on all our products.
Warranty Period
All our products benefit from a 2-year legal conformity warranty from the date of purchase, in accordance with French and European legislation.
What the warranty covers
- Manufacturing defects
- Hardware failures not caused by the user
- Electronic malfunctions
What the warranty does not cover
- Damage caused by misuse
- Falls, impacts or accidental damage
- Water or moisture damage
- Unauthorized product modifications
How to make a warranty claim?
For any warranty claim, please contact our customer service stating your order number and a description of the problem encountered. Our team will get back to you as soon as possible.
Returns & Refunds
If your product is defective, we offer you the choice of: a replacement, a repair or a full refund.